Frequently asked questions
How does the wash robotic car wash work?
You drive into the wash bay and the whole process runs fully automatically. The wash robotic system delivers a fast, effective and contactless wash with no operator involved.
How long does one wash take?
A standard wash takes no more than 5 minutes — fast, comfortable and with no waiting around.
What is included in the price?
wash offers three wash categories, available both as a single wash and as a subscription. What each category includes is listed in detail on the plans page.
How well does wash clean the car?
The multi-stage wash system is built for a high-quality result. Dedicated programmes, high-pressure water, effective detergents and a pre-soak function together give the car a thorough clean.
Is the wash safe for my paint?
Yes. The wash contactless technology uses no brushes that touch the car surface. The detergents are chosen to treat the clear coat and paint as gently as possible, and they leave no unwanted marks.
Which types of vehicle can be washed?
wash is designed for a wide range of vehicles, including sedans, SUVs, jeeps, minivans and electric cars, as well as any other vehicle within the same size limits.
Does wash work in winter and in low temperatures?
Yes. In low temperatures the system heats the water automatically, so the wash stays effective through the winter.
What if the car is very dirty?
wash has a dedicated pre-soak function that softens stubborn dirt first so it can then be removed effectively. This matters most with mud, sand, insects, road salt and other heavy soiling.
Do I need to register in advance?
For a single wash, no registration is needed. If you want to use the subscription and cut your monthly washing costs significantly, the vehicle does need to be registered in advance.
How does payment work?
A single wash can be paid for on site, by bank card or in cash. A subscription is bought here on the site: choose a plan, enter your plate and pay by card — it goes live the moment the payment lands. Your card is saved and the subscription renews each month; you can cancel at any time. Once it is active, your vehicle is assigned a unique QR code that you use at the wash station.
Can I wash several cars with one subscription?
No. One subscription is tied to one specific vehicle and can only be used for the car whose plate is registered in the system.
What if I am not happy with the result?
Contact the wash hotline. Your case is logged and, where needed, the wash is reviewed on camera. If the quality is confirmed to have fallen short, wash will wash the car again.
What do you offer companies and fleets?
Companies and fleets that need 5 or more vehicles serviced get special, preferential terms from wash.
How are a company's washes tracked?
Each company vehicle has its plate registered in the system and linked to its own unique QR code. The plate recognition system identifies the vehicle automatically, after which the service can be used quickly and easily.